Privacy Policy

Information We Collect

Information You Choose to Provide

We only collect information that you voluntarily choose to share with us. This may include:

• Pain levels and symptoms you decide to report
• Contact information (email, name) when you register
• Health preferences and goals you wish to share
• Exercise and activity data you choose to log
• Feedback and communications you send to us

You have complete control over what information you share. You are not required to provide any specific health information and should only share what you feel comfortable providing.

Automatically Collected Information

We may automatically collect certain technical information:

• Device type and operating system
• IP address and general location (city/country level)
• Usage patterns and app interactions
• Crash reports and performance data

How We Use Your Information

We use the information you choose to provide to:

• Provide personalized recommendations and content
• Improve our AI assistant's responses
• Send you updates about our service (if you opt-in)
• Research and develop better pain management tools
• Ensure the security and functionality of our platform

Information Sharing and Disclosure

We Never Sell Your Data

We will never sell, rent, or trade your personal information to third parties. Your health data is sensitive, and we treat it with the utmost care and respect.

Limited Sharing

We may share your information only in these specific circumstances:

• With Your Consent: When you explicitly agree to share information
• Service Providers: With trusted partners who help us operate our service (under strict confidentiality agreements)
• Aggregated Data: Anonymous, aggregated statistics that cannot identify individuals
• Legal Requirements: When required by law or to protect our legal rights

Data Security and Encryption

Your data security is our priority:

• All data is encrypted in transit and at rest
• We use industry-standard security measures
• Access to your data is strictly limited to authorized personnel
• Regular security audits and updates
• Secure cloud infrastructure with enterprise-grade protection

Your Rights and Control

You have complete control over your information:

• Access: Request a copy of your data at any time
• Correction: Update or correct any inaccurate information
• Deletion: Request deletion of your account and data
• Export: Download your data in a portable format
• Opt-out: Unsubscribe from communications at any time

Data Retention

We retain your information only as long as necessary:

• Active accounts: Data retained while your account is active
• Inactive accounts: Data may be deleted after 2 years of inactivity
• Deleted accounts: Most data deleted within 30 days of account deletion
• Legal requirements: Some data may be retained longer if required by law

Children's Privacy

Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we discover we have collected information from a child under 18, we will delete it immediately.

International Data Transfers

Your information may be processed and stored in countries other than your own. We ensure that any international transfers comply with applicable data protection laws and that your data receives the same level of protection.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Sending an email notification
• Displaying a prominent notice in our app
• Updating the "Last Updated" date below